回家易 EBACKHOME × SF Express 授權合作夥伴SAGAWA

HOW TO SEND

Ship Your Way, On Your Schedule

Choose from three easy pickup options that fit your travel plans.

METHOD 01

To Door Pickup

Ship directly from your hotel

How it Works

  1. 01

    Send Order Form online & Contact us

    Fill in your hotel details and pick up date through our order form

    Once your order has been placed, you will receive an Order Number (XXXX-XXXX) on email.

    Contact us through Whatsapp/LINE/Facebook for confirmation

    Send order number and package photos to our customer service

  2. 02

    Prepare your package & order number (XXXX-XXXX) at reception

    Mark the name and order number on the luggage,

    Inform the hotel staff that there will be a courier pick up for the package

    Japanese Front Desk Communication Letter
  3. 03

    Declaration Item List

    Mandatory for custom checks.

    It will be sent along with your order number on email.

  4. 04

    Warehouse Arrival & Payment

    After the shipment arrives at the warehouse, the customer service will send the payment details after package checks.

  5. 05

    International Delivery

    After payment has been confirmed, package will be sent out within 3 working days.

eBackHome

Accepted Payment Methods

Alipay
AMEX
Apple Pay
FPS
Google Pay
JCB
Rabbit LINE Pay
VISA
WeChat Pay

2026 by eBackHome Company Limited

Email: info@ebackhome.com

Business Hours: Monday-Friday 10:00-19:00JST

Messages received outside these hours may be responded to limited availability.

Order